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What is presbyopia?
128 Million Americans struggle with a condition called presbyopia, which is caused by loss of elasticity of the lens of the eye. Farsightedness results in difficulty seeing things up close, blurry vision, headaches, amongst other symptoms, and is typically treated with prescription eye glasses.
Still curious? Here’s what other people are asking
HOW DO I GET STARTED?
If you don’t have an existing prescription, complete the following steps to get started:
1. Register – Set up an account by providing your Name, Email, and Password.
2. Complete Medical Questionnaire – Answer a few medical questions that the Eye Doctor will review during your consultation.
3. Checkout – Provide payment and tell us where to send your prescription if you are approved.
4. Conduct Visit With an Eye Doctor – Conduct a Video, Audio, or Digital Consultation to find out if a prescription is right for you. The consultation type depends on your state’s regulations.
HOW DOES THE ONLINE CONSULTATION PROCESS WORK?
After registering, you will be asked to complete an online medical assessment to provide more information about your medical history, medical conditions, and any medications you are currently taking.
Next, one of our Eye Doctors will conduct a video, audio, or digital consultation. He or she will review the medical information you provide to determine whether a prescription is appropriate for you.
WHAT IS THE DIFFERENCE BETWEEN AUDIO, VIDEO, AND DIGITAL CONSULTATIONS?
All states require some interaction between a doctor and patient in order to prescribe medication. However, regulations governing the type of interaction or consultation differ from state to state. Depending on your state, you will be required to have an audio, video, or digital visit with an Eye Doctor. In all cases, the process is simple and easy to follow.
PRESCRIPTION INFORMATION
HOW ARE PRESCRIPTIONS SENT TO THE PHARMACY?
If your prescription is approved after the medical consultation, it is sent electronically to our pharmacy using HIPAA-compliant encrypted software.
DO I NEED AN EXISTING PRESCRIPTION?
You do not need an existing prescription. One of our US-licensed Eye Doctors will review your medical history to determine whether a prescription is appropriate for you. Once approved, we will process payment and ship your prescription directly to you.
IS THERE A CONSULTATION FEE?
Yes, there is a $45 consultation fee.
MAY I PLACE AN ORDER FOR SOMEONE ELSE?
No, the patient must complete the online diagnostic medical assessment. Our system collects a complete patient medical history for your Eye Doctor to make a diagnosis and prescribe a treatment. We need to obtain this information directly from the patient.
REORDERING AND AUTO-REFILLS
HOW DO I REORDER?
Reordering is simple!
Step 1: Log in to your account.
Step 2: Verify your Shipping and Payment information.
Step 3: Confirm the prescription you are reordering.
CAN I SET UP AUTO-REFILL?
Yes! If we’re shipping your prescription, you can enroll in auto-refill at checkout or later within your account. You may cancel auto-refill at any time in your account or by contacting Customer Service.
WHERE IS UPSCRIPT VISION AVAILABLE?
UpScript Vision is available in all 50 states and the District of Columbia.